This notice is to explain why I collect your personal data, what I do with it, and to ensure you that I am working in accordance with the EU General Data Protection Regulation (GDPR);
What information I collect
If you get in touch by phone, email or through my website’s online forms, I’ll receive that contact on the understanding that you would be happy to receive a response in return. I collect the minimum amount of data necessary to help make this possible:
- the only information that has to be provided on my contact form is a name and email address.
- I have a feedback form on my website for use by clients with finished work; here a name is the only necessary personal information.
How your information is used
The information you supply me with when you get in touch through my website’s contact form is used for the sole purpose of making return contact. Information is not passed on or used for any form of marketing, by myself or third parties.
The information you supply me with when you get in touch through my website’s feedback form is used to help improve the design experience for future clients. If I receive feedback from clients that I think could be useful to share, I may contact them to ask permission to reproduce it in testimonial form, as part of my marketing.
In some cases I may use an email address or phone number I have on file for a client to try and write back if there is good reason - for example, to make someone aware that their website needs changing to take account of browser updates. If a client wants to keep in touch beyond the end of any work we undertake (to be kept informed about any new features that might become available for their website), we would agree that clearly by email at a later date.
How I protect your information
Any contact details or personal information I receive during my work with clients is kept in email threads that I have sole access to, or after work is finished it is archived offline, on an encrypted storage device not connected to the Internet.
Accessing or removing information
You have the right to request a copy of any information I hold about you. If you would like to see some or all of this information you can contact me by email at email@example.com. Depending on the nature of the enquiry and whether it relates to work that might already be in progress, there may be charge for accessing and preparing data.
It is also possible to erase contact details or other personal data if requested, in the understanding that essential parts of a clients’ design work may be affected by this. Erasing data that makes up part of any work would remove me of any future obligation related to this.
Full details of your rights regarding data privacy can be found at ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.